Any and all sales are final. Due to a majority of our pieces being made to order, we have a no return policy. However, we accept returns and exchanges for products that are damaged in transit, or if the incorrect item(s) are shipped. Please email firstname.lastname@example.org to request an exchange within 72 hours of receiving the incorrect or damaged product. Once an order is placed, you have 24 hours to cancel your order and receive store credit.